Terms & Conditions — International Health Florence

01

Introduction

These Terms & Conditions govern access to and use of the International Health Florence website and related services.

By accessing this website or using our services, users acknowledge and accept these Terms & Conditions to the extent permitted by applicable law.

02

Nature of Services

International Health Florence provides healthcare coordination, support and assistance services for international patients, students, expats, travellers and visitors seeking access to medical services in Florence and in Italy.

Services may include communication support, appointment coordination, telehealth assistance, logistical support, insurance-related communication, access to medical facilities and partner structures, and guidance relating to healthcare access.

International Health Florence does not provide medical diagnoses, prescriptions or direct medical treatment unless expressly stated by licensed healthcare professionals operating independently.

04

Independent Healthcare Providers

Doctors, clinics, hospitals, laboratories and healthcare professionals connected through International Health Florence operate independently and remain solely responsible for the medical services they provide.

International Health Florence is not responsible for medical decisions, diagnoses, treatments, clinical outcomes or professional conduct of third-party healthcare providers.

05

Website Content

The content provided on this website is intended for general informational purposes only.

While reasonable efforts are made to maintain accurate and updated information, International Health Florence does not guarantee that website content is complete, current or free from inaccuracies.

Website content may be modified or removed without prior notice.

06

User Responsibilities

Users agree to use the website and related services responsibly and in compliance with applicable laws and regulations.

Users should ensure that information provided to International Health Florence is accurate and complete to the best of their knowledge.

07

Privacy and Data Protection

Personal information may be processed in accordance with applicable privacy and data protection legislation.

Further information regarding data handling practices is available in the Privacy Policy and Cookie Policy published on this website.

08

Intellectual Property

Unless otherwise stated, website content including text, design elements, branding, graphics and layout remains the property of International Health Florence or its licensors.

Content may not be copied, reproduced, distributed or used without prior written authorisation except where permitted by applicable law.

09

Limitation of Liability

To the maximum extent permitted by applicable law, International Health Florence shall not be liable for indirect, incidental or consequential damages arising from access to the website, reliance on website information or interactions with third-party healthcare providers.

Nothing in these Terms & Conditions excludes liability where exclusion is not permitted under applicable law.

10

External Links

This website may contain links to third-party websites or external services.

International Health Florence does not control external content and is not responsible for third-party websites, services or privacy practices.

11

Applicable Law

These Terms & Conditions shall be governed by and interpreted in accordance with applicable Italian law.

Any disputes relating to the website or services shall be subject to the jurisdiction provided by applicable law.

12

Updates

These Terms & Conditions may be updated periodically to reflect operational, legal or regulatory changes.

The updated version will be published on this page together with the revised update date.